DAVE DERMON III, MCSE +I
Spartanburg, South Carolina
email to

I am a Microsoft Certified Systems Engineer +Internet.

SUMMARY OF QUALIFICATIONS

Microsoft Certified Systems Engineer +Internet (MCSE +I).

Microsoft Certified Systems Engineer (MCSE).
Microsoft Certified Professional + Internet. (MCP +I).
Microsoft Certified Professional (MCP)

9/03 to Present    ACCELERANDO, Spartanburg, South Carolina

• Network Engineer and Administrator providing on and off site support for clients in Virginia, North Carolina, and South Carolina.

6/99 to 9/03          DISNEY DIRECT MARKETING, Jonesville, South Carolina

• Network Engineer and Administrator for Catalog distribution center, with over 125 systems.

• Responsible for CounterPoint point of sale software and Networks for the seven Catalog Outlet Stores with over 50 remote systems.

• Maintain Windows NT, 2000 and Novell networks.

• Perform various AS/400 administrative functions.

• Troubleshoot and repair PCs, Laptops, Printers, and Teklogix RF units.

• Work with Crisplant and Rapistan systems integrations.

• Monitor network performance and usage, including backups and disaster recovery.

• Devise and implement network solutions, including Win2K roll out.

• Maintain remote Outlet Store systems through use of pcAnywhere and Terminal Services.

• Responsible for installation and support of all PC software for the Distribution Center, including Office, Kronos, PeopleSoft, Symantec Antivirus, Client Access and others.

• Work with Third Parties to resolve common issues (Disney Corporate, FedEx, DHL, Crisplant, Rapistan, and others).

• Perform programming for Nortel phone system.

8/98 to 6/99          DISNEY DIRECT MARKETING, Memphis, Tennessee

• Network Administrator and PC Troubleshooter for Memphis distribution warehouses with approximately 100 users.

• Maintained Windows NT and Novell networks with 60+ Windows 95 workstations.

• Performed cc:Mail administration for local post offices.

• Coordinated with other Disney Direct Marketing locations to solve WAN issues.

• Provided printer maintenance and connectivity including use of HP JetAdmin.

• Implemented connectivity to HP3000 mainframe using Reflection software.

1/98 to 6/99          COMPUTER HARDWARE/SOFTWARE ENGINEER, Germantown, Tennessee

                                Self employed Contractor for multiple Businesses.

• Maintain Windows networks including network printers.

• Designed and implemented Exchange Server 5.5 installations.

• Enabled remote access and internet connectivity.

• Recommended, quoted, and purchased various hardware and software packages.

• Provided ongoing hardware and software support, including system upgrades.

• Installed industry specific software packages.

• Clients included:

  • Child Advocacy Center, Memphis

  • Gould’s Day Spa And Salons, Memphis

  • Chip Linebarirer, DDS, Memphis

  • Peoples Custom Rx, Memphis

  • Fred Heros, DDS, Memphis

  • All Animal Hospital, Olive Branch

  • Eddins Appraisal Service, Memphis

  • American Adventure Travel, Cordova

  • Robert Dempsey, Attorney/Housing Opportunity, Germantown

  • Dave Dermon Insurance Agency, Germantown

  • The Appraisal Network, Memphis

  • Church Health Center, Memphis

  • Chickasaw Signs, Memphis

  • Mid South Computer Consulting, Germantown

1979-1997            DAVE DERMON COMPANY, Memphis, Tennessee

• Assisted in managing all day to day activities, handling over 70 properties with over 1,000 units.

• Installed and administrated XENIX network.

• Process payroll for 40 employees, using Checkmark.

• Reviewed tax filings, profit and loss statements, accounts receivable, and accounts payable.

• Began in apartment maintenance and worked up through the ranks.

• Managed installation of ArcNet system and AMS.

• Designed, installed, and administered Novell 3.12 network, including logons and security.

• Researched local real estate and negotiated lease to move office.

• Coordinated the move of all computer and phone equipment, including installation and configuration of both workstations and servers.

• Skilled with Windows 2000, NT, 98, 95 & 3.11, MS-DOS, Novell 3.12, and XENIX/Unix operating systems.

• Proficient with Terminal Services, Exchange Server, Internet Information Server, Office 2000/97, Internet Explorer, FrontPage, Visio.

• Experienced with Symantec Ghost, Kronos, PeopleSoft, Adobe PhotoShop 4, Adobe Premiere, Adobe Acrobat, Adobe Illustrator, Caere OmniPage 8, Microtek Scanmaker, Backup Exec, pcAnywhere, TurboTax, and Diskeeper.

• Proficient with Client ?Server Applications, TCP/IP, WINS, DNS, DHCP, Internet Topologies, Ethernet, Network Printer Hubs, Network Hubs and Routers, and Wireless Access Points.

• Installed, updated, and resolved PC hardware issues such as Network Cards, Sound Cards, Hard Drives, Modems, Memory, and Processors.  Managed SCSI tape drives and scanners.  Setup, configured, and maintained printers, both networked and standalone.

• Designed, uploaded, and maintained various Internet sites.  Responsible for all phases of web design and maintenance, including content generation, imaging, animations, forms, links, and site usage tracking.

• Microsoft TCP/IP on Windows NT 4.0 by Syngress Media, from McGraw Hill.  (Chapter 8: WINS).

• MCSE Windows NT Server in the Enterprise for Dummies by Kenneth Majors, Dave Dermon, and Jeffrey Ferris, from IDG Books.  (Chapter 3: Networking Models and Chapter 4: Trust Relationships).

• Working With Integrity

• Communicating One On One

• Motivating Employees

• Coaching For Performance

1984    UNIVERSITY OF MEMPHIS, Memphis, Tennessee

• Bachelor of Business Administration

1992-1995                     Memphis Area Pharmacists Society Co-Treasurer and newsletter publisher.

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last modified on Tuesday, June 01, 2004